An automated Discord system flagged Axis as spam by mistake and quarantined it.
For about eight days Discord limited what the application could do. Among other things, it could not be added to new servers.
We appealed, explaining what Axis is: a security and moderation bot that only acts in servers that invited it and only responds to commands or configured moderation events. We provided screenshots and asked for a human review. Discord did it and lifted the quarantine.
Axis still sends nothing nobody asked for. And if it happens again, you will see it here from the start, not weeks later.
Discord reviewed the case and lifted the quarantine.
We appealed to Discord with evidence of what Axis does and asked for a human review.
Discord quarantined Axis with the reason "spam". This is a mistake: Axis does not send unsolicited messages.
Каждый инцидент длительностью от 15 минут или серьёзный получает публичный отчёт в течение 48 часов.