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/verification restore-roles was not responding

INC-0003MinorResolvedfrom before this page existed
3 Sept 2026, 23:50 UTCStarted
4 Sept 2026, 00:59 UTCEnded
1 h 9 minDuration
Discord botAffects

What was affected and for how long

🟡 Discord bot · Degraded3 Sept 2026, 23:50 UTC → 4 Sept 2026, 00:59 UTC · 1 h 9 min

Incident report

What happened

The command did heavy work before replying and went past the three seconds Discord allows for a response.

Who was affected

In large servers the command did not respond. Roles were not returned, or it was unclear whether they had been.

What we did

It now replies first and works afterwards, and any failure is written to the log.

What changes so it does not happen again

Nothing sits between receiving a long command and replying to it.

Timeline

Resolved

Fixed: the command responds right away and hands out the roles afterwards.

Identified

When returning roles to the whole server, Discord shows "The application did not respond".

Every incident that lasts 15 minutes or more, or is serious, gets a public report within 48 hours.

ONYX // AXIS 2.6.2 BASTION